Here at Marcus Evans Complaints we’re very serious about every complaint we receive and have professional procedures for dealing with them thoroughly and efficiently. Like all businesses should, we appreciate constructive criticism whoever it’s from and use it to improve our business in future.
From our conference division, there have been a few events for third parties, businesses and people who focus on effective complaints dealing strategies.
When managed well, complaints from customers can be a valuable asset to any company. In todays businesses, with the right handling, even dissatisfied customers can become fans of the company. Because of this, customer complaints management is generally considered as a great chance to deliver on customer experience, build loyalty, advocacy and keeping customers by handling complaints efficiently and in manner which leaves the customer satisfied.
Successful complaints handling guarantees the sought after return on investment and also a great chance at business growth. You can develop new strategies, products and services to the taste of your target market.
If you have a complaint to make about Marcus Evans, or if you’d like some advice on complaint handling, please e-mail us.
Related Links
http://www.linkedin.com/company/marcus-evans
http://www.bioscreening.com/Details/Marcus-Evans-Ltd.html
http://twitter.com/#!/marcusevans
http://www.indeed.com/cmp/Marcus-Evans
http://en.wikipedia.org/wiki/Marcus_Evans
